Support Planning

Fast, effective support for your systems and network.

Larger companies and those with aging IT infrastructure can often require more planning and attention than simple ad-hoc support. For that reason, ETS offers multiple-hour support packages that give you the benefit of a reduced hourly rate. The more hours you pre-purchase, the better the rate.

And you don’t need to worry about losing your hours – there is no time limit on using them. You are also able to easily keep track of your hours with our online support ticketing system.